Privacy Policy

Data Collection

Personal data is processed according to the Belgian National Law and the EU Directive 95/46 as of October 24th 1995.

Consumer data

Ogone uses the Gemaco website and the online forms of the payment page only to collect and transmit data which is necessary to process your payments. This is for example the amount you have to pay, the currency and payment method you use to pay etc. Additional information, the merchant needs to be able to process your order, is collected (e.g. details on the order, delivery and billing address etc.). This data is stored for each transaction in order to be able to process the transaction and if necessary to check it. For fraud prevention reasons, Ogone is furthermore storing the IP-address of the computer, which was used to place the transaction.

Gemaco/Ogone does not collect any sensitive personal information, in particular with regard to race, religion or political affiliation.

Use of data

Consumer data

Information collected by Gemaco/Ogone is used to execute the entire online payment transaction process, which was instructed by the consumer between him and the merchant.

Data storage

Data collected by Ogone is stored for an adequate time to process the online payment/fulfill the contract between Gemaco and Ogone. Highest security standards are applied on data storage, all compliant to Payment Card Industry Data Security Standard (PCI DSS).

Circulation of data to service provider in the frame of transaction processing

Gemaco/Ogone will not sell or rent private data to third parties. Furthermore, Gemaco/Ogone will not share private data with third parties, unless it is necessary to fulfill the contract/transaction you have with Gemaco/Ogone, or you have given us your allowance. Situations when your data is transferred to third parties are the following:

Ogone may share data with certain trusted partners, whose contribution is necessary to perform the payment process in the context of technical partnerships. Data might for example be shared with the post to send out invoices, the Visa, MasterCard, American Express... processors to process your payment to the merchants or to service providers to undertake analyses on behalf of Ogone.

These third parties are forbidden to use your personal information for any purpose other than the provision of these services to Ogone, and are obliged to keep your information confidential.